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ASSIST AMERICA CASE FILE

7/23/2013
Member's symptoms included a pressure sensation and burning in eye - was seen at local hospital and treated for a bacterial infection where care was monitored by Assist America.
 
DATE: 23 JULY 2013
 
OPS CENTER: Princeton, New Jersey, USA
 
MEMBER PROFILE: 46 year old male
 
HOME LOCATION: New Mexico, USA
 
TRAVEL LOCATION: Mobile, AL, USA
 
SITUATION: Member's symptoms included a pressure sensation and burning in eye - was seen at local hospital and treated for a bacterial infection where care was monitored by Assist America. Once ready to be discharged, travel arrangements arranged and paid for by Assist America on a commercial carrier along with arrangements and payment for member's return of vehicle to his home.
 
SERVICES PROVIDED: Medical Monitoring during entire hospital stay, Medical Repatriation from Mobile,
AL to New Mexico, Return of Vehicle.

MEMBER COMMENTS: "You guys were like guardian angels during this trying time. I really appreciate the help you gave me."