DATE: 23 JULY 2013
OPS CENTER: Princeton, New Jersey, USA
MEMBER PROFILE: 46 year old male
HOME LOCATION: New Mexico, USA
TRAVEL LOCATION: Mobile, AL, USA
SITUATION: Member's symptoms included a pressure sensation and burning in eye - was seen at local hospital and treated for a bacterial infection where care was monitored by Assist America. Once ready to be discharged, travel arrangements arranged and paid for by Assist America on a commercial carrier along with arrangements and payment for member's return of vehicle to his home.
SERVICES PROVIDED: Medical Monitoring during entire hospital stay, Medical Repatriation from Mobile,
AL to New Mexico, Return of Vehicle.
MEMBER COMMENTS: "You guys were like guardian angels during this trying time. I really appreciate the help you gave me."