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Assist America Announces Executive Promotions

12/17/2010
Princeton, N.J.—Assist America, Inc., the global emergency assistance services company based in Princeton, N.J., has announced effective immediately, that the following employees have been promoted and elected to the company’s Executive Committee:
 
Princeton, N.J.—Assist America, Inc., the global emergency assistance services company based in Princeton, N.J., has announced effective immediately, that the following employees have been promoted and elected to the company’s Executive Committee:

Mai-Ping Kao has been promoted from Vice President to Senior Vice President.  Mai-Ping came to Assist America in 1998 with a degree in law from Taiwan University and many years of import/export management and operations experience in the Asian garment industry.  During her twelve-year span with the company, she has been responsible for establishing and directing Assist America’s presence in the Philippines, India and China, as well as overseeing the Princeton office.  Mai-Ping is fluent in Mandarin.  

Pete Jaskelewicz has been promoted from Comptroller to Vice President and Chief Financial Officer.  Pete joined Assist America in 2001, bringing with him a degree in Accounting from Villanova and ten years of experience as a controller for another assistance company.  Reporting directly to the CEO, Pete will continue to manage the company’s cash flow and overhead, and will also provide strategic financial counsel to the executive board.

Stephanie Croquez has been promoted from Assistant Vice President of Business Development to Vice President of Business Development.  Stephanie, worked her way up to her new title in eight years with the company, beginning as Director of Account Services in 2002. Stephanie has more than 17 years of experience in the assistance industry, with tenure on the Operations floor, and in the Concierge, Research, Sales, Training, Financial and Medical divisions.  She holds a Bachelor’s degree from New York University and is fluent in French.

Kip Gibbs has been promoted from Director of International Operations to Vice President of Operations.  With a degree from the University of Maryland and more than a decade of experience in customer service and operations in the assistance industry and other business segments, Kip took the helm of Assist America’s operations centers in 2003.  He first streamlined operations at Princeton headquarters, and later made improvements to the company’s satellite centers in Beijing, Hyderabad and Manila.  He will continue to supervise all aspects of operations worldwide.

George Howard, President and CEO of Assist America, says, “All four of these individuals have been instrumental in the development and success of Assist America.  It is a testament to their dedication that the Board of Directors elected to welcome them to the Executive Committee.  I look forward to working with them strategically and operationally, here in the U.S. and internationally, in the coming years.”

Assist America supports members with an array of resources, including emergency medical evacuation, medical repatriation, hospital admission guarantee, doctor referrals, care of dependent children and much more, when they travel.  The company prides itself on the advantages of its service offering over other assistance providers.  These include having no restrictions for pre-existing conditions, sports or geographic risk, and for providing services without financial caps, usage limits or charge-backs.

Founded in 1990, Assist America, Inc. is the nation's largest provider of global emergency assistance services in partnership with employee benefit plans. Its worldwide network of professionals responds quickly to any eligible member who becomes medically compromised while traveling away from home. The company, headquartered in Princeton, New Jersey, serves more than 30 million members and over 300,000 enterprises through programs from the world's most prominent group benefit providers. For more information about Assist America, visit www.assistamerica.com.