—Assist America Inc., the global emergency services company based in Princeton, N.J., has announced the launch of its new client portal on their website. This client-specific area of the website will allow all clients to log in with their reference number to gain access to many Assist America documents as well as their branded brochure, flyers, reports, case studies and other valuable information and tools, which can then be easily downloaded or printed.
The new client portal will also allow Assist America’s account services representatives and sales force to stay on top of their clients’ needs, even while they are on the road. New information can be loaded to the site within minutes through a state of the art Content Management System (CMS), allowing for uploading and retrieval of documents from multiple types of devices.
“Assist America has always offered turn-key implementation and ongoing account support to our customers—this is just the next step to enhance that process and further help serve their needs, “said Stephanie Croquez, Vice President of Business Development. “In turn, our customers can help increase their own customer loyalty and retention as well as increase sales. It’s a great differentiator.”
Assist America supports members with an array of resources, including emergency medical evacuation, medical repatriation, hospital admission guarantee, doctor referrals, care of dependent children and much more, when they travel. The company prides itself on the advantages of its service offering over other assistance providers. These include having no restrictions for pre-existing conditions, sports or geographic risk, and for providing services without financial caps, usage limits or charge-backs.
Founded in 1990, Assist America, Inc. is the nation's largest provider of global emergency assistance services in partnership with employee benefit plans. Its worldwide network of professionals responds quickly to any eligible member who becomes medically compromised while traveling away from home. The company, headquartered in Princeton, New Jersey, serves more than 30 million members and over 300,000 enterprises through programs from the world's most prominent group benefit providers. For more information about Assist America, visit www.assistamerica.com