—Assist America Inc., a global emergency services company based in Princeton, N.J., continues to lead the industry with technology that best serves its members and customers by adding a text option on cell phones for medical referrals.
Members who call Assist America's Operations Center for medical referrals—such as medical providers, hospitals or urgent care clinics all nearest their travel location—can now request that the information be sent to them via text messaging.
"Our members are always on the go, and they rely on their cell phones to keep them connected at all times," says Stephanie Croquez, Vice President of Business Development. "This quick and easy way to receive medical referrals is perfect for allowing members to have all the pertinent information right at their fingertips. As our members become more dependent on their cell phones and mobile devices, we will be looking to advance the assistance industry with new innovations that can complement the needs of these members."
Assist America supports members with an array of resources, when they travel. The company prides itself on the advantages of its service offering over other assistance providers by having no restrictions for pre-existing conditions, sports or geographic risk and for providing services without financial caps, usage limits or charge-backs.
Founded in 1990, Assist America, Inc. is the nation's largest provider of global emergency assistance services in partnership with employee benefit plans. Its worldwide network of professionals responds quickly to any eligible member who becomes medically compromised while traveling away from home. The company, headquartered in Princeton, New Jersey, serves more than 30 million members and over 300,000 enterprises through programs from the world's most prominent group benefit providers. For more information about Assist America, visit www.assistamerica.com