About Us
We are the premier provider of global emergency services through group benefit programs.
Watch Video >>

Site Menu
News Spotlight

Assist Alert: Martial Law Declared in the Philippines Amid Violent Clashes
Philippines’ President Rodrigo Duterte declared the imposition of martial law on May 23 at 10:00 pm for the Island of Mindanao. This decision follows clashes between military forces and rebels in Marawi City (or Maranaoan in Filipino), a city located on the Island of Mindanao.


Increased Threat Level in the UK After Manchester Bombing
The government has raised its security threat level from "severe" to "critical" following the suicide bombing at a concert in Manchester which killed 22 people.


List of Countries That Require U.S. Citizens to Apply for Visas
If you plan on traveling internationally, no matter your citizenship, always verify whether your destination requires a visa. The list of countries that require visas for Americans includes some surprising travel hotspots such as Australia and Brazil and some more obvious destinations like Cuba.


The Traveler Newsletter: May 2017
A quarterly informational bulletin on security, medical, and travel related issues.


US ‘likely’ to impose laptop ban on flights from Uk and other European Countries
Reports in the US say that the Department of Homeland Security (DHS) is “likely” to extend this ban to inbound flights from the UK and Europe due to continued security fears.


How Will the Next Virgin Supersonic Jet Be Like
Nearly 14 years after the last flight of the Concorde, Supersonic air travel is back in fashion. The Virgin-backed Boom project, aims to get passengers from London to New York in 3.5 hours and they want to ensure you enjoy every minute of the ride.


Assist Alert: Europe-Wide Travel Warning by U.S. State Department
On May 1st, the U.S. Department of State issued a Europe-wide travel alert. The warning covers a period of 4 months ranging from May 1st to September 1st. This alert is meant as a reminder for travelers going to Europe during this period of the current elevated terrorist threat in the region. 


How Do Your Checked Bags Actually Get on the Plane?
Once you have checked your bags in at the check-in desk, your bags are in for a six-mile automated trip through the bowels of the airport. We found a great video which follows our checked bags in their airport journey.


Assist Alert: Zika Virus Update
While it has faded from many newsrooms, the Zika Virus still poses a real health threat to travelers, especially pregnant women. As the summer and mosquito season approaches, we created an updated report on the Zika virus to help you protect yourself and your family from this virus when traveling to high-risk areas.


Two-thirds of Travel Booking Sites Deemed ‘Unreliable’ by EU Authorities
A study led by the Consumer Protection Cooperation (CPC) network found that 235 travel booking websites had prices that were ‘not reliable’. If you are planning and booking a trip online, make sure you compare the prices on several sites before you process payment.


Top 5 Cities to Host a Corporate Event
Corporate events offer the opportunity to interact face to face with clients, partners and colleagues and play a strategic role in maintaining strong business relations. Check out our 5 favorite cities that we think are the most suitable to satisfy all of your event’ requirements and delight your guests.


Best Time to Buy Plane Tickets? 54 Days in Advance
For the second year in a row, surveys show that the best time, on average, to purchase a plane ticket for domestic U.S. flights is 54 days in advance. 


World’s First Cruise Ship Tunnel to be Built in Norway
The world’s first cruise ship tunnel, Stad Ship Tunnel, will be built in Norway starting 2019 and will allow passenger ships to bypass a treacherous sea known for storms.


How to cope with labor strikes affecting your travel plans
Labor strikes occur more often than one would expect and can affect public transportation, air travel and even taxis. Travelers around the world should keep in mind that they may face cancellations, delays and disruptions and should always prepare accordingly. 


Shortest International Flight Scheduled to End in April
Just five months after the world’s shortest international route was added, the eight-minute flight between Germany and Switzerland will make its final journey on April 14.


How to keep fit on business trips
For most people, keeping fit involves an established exercise routine built around a regular weekly schedule. But what if your job involves large amounts of travel?


Travel Tips for an Unpredictable Political Environment
No matter how experienced you are as a world traveler, changing political landscapes can alter your plans far more than changes in physical landscapes.


Situation: Assist America's member, Emma was transported to a hospital after falling and severely injuring her head during a family cruise around Mexico.


Lost photos: Can you help find the owner?
What would you miss most if you lost your camera? The 36.3 megapixel FX sensor and weather-sealed body? Or the memory card filled with life's unrepeatable moments?


Electronics Banned Aboard US-Bound Flights from the MENA Region Starting March 21
Travelers headed to the U.S. from eight MENA countries have been prohibited to carry electronic devices larger than a cellphone during their flight.